Working with a 3PL can help you exceed your customers’ increasing expectations while saving you time and money.
Ecommerce has been steadily rising since it was first introduced—but 2020 was an absolutely transformational year for online shopping, bringing exponential growth to web-based sales. At the height of the COVID-19 pandemic, ten years of ecommerce growth happened in just 90 days. In fact, consumers spent $861.12 billion online with U.S. merchants in 2020, up an incredible 44.0% year over year, according to Digital Commerce 360 estimates. Ecommerce growth is expected to continue increasing throughout 2021, bringing heightened expectations for retailers. Stickiness depends on shoppers’ satisfaction of the new experiences, and e-retailers must perform.
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