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"Generative AI for E-Commerce: Ensuring AI Chatbot Response Reliability"

Discover the challenges of using generative AI in e-commerce, and get guidance on how to implement a system that will create better response reliability.

Millions of people worldwide now use AI to perform daily tasks. While it doesn’t and shouldn’t fully replace humans, this technology undoubtedly transforms and enhances our way of working. Faced with this new norm, it’s necessary to establish rules that ensure the protection of personal data. However, this isn’t the only major challenge that users will face with generative AI. It’s also important to ask how we can ensure an AI’s information output is factually accurate.

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