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"The Conversational Revolution: How Generative AI Will Reshape E-commerce and CX"

As brands are urged to do more with less in challenging economic conditions, generative AI opens up new opportunities for growth.

Since last summer, we've seen a boost in the availability of AI, with the democratization of ChatGPT and generative AI models. Today, powerful large language models are accessible to all, pushing the boundaries of natural language generation. This breakthrough in technology is a turning point, multiplying human efficiency and transforming customer experiences, while delivering substantial cost savings.

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