An in-store review of 100 top retailers’ COVID-19 measures based on criteria such as signage, safety messaging, traffic, technology, friendliness/experience and more
Retailers have largely understood their responsibility to ensure consumer safety by implementing and enforcing recommended practices from the CDC and state authorities. The top performers, however, not only provide basic safety precautions, they create a positive and even uplifting shopping experience that makes consumers want to come back to their stores.
NAPCO Research assessed the in-store COVID-19 readiness of 100 top retailer in July 2020 in order to identify top performing retailers and best practices.
Access the report today to uncover:
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