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2020 Top 100 Omnichannel Retailers
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"2020 Top 100 Omnichannel Retailers"
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A Ranking of Retailers' Omnichannel Programs Offered and the Execution of Those Programs

Total Retail's highly anticipated fourth annual Top 100 Omnichannel Retailers report is here! If 2020 has taught retailers anything, it's the value in having an adaptable, successful omnichannel strategy. This report reveals the ranking of 100 leading retailers based on their omnichannel capabilities across seven key criteria.

In addition to the ranking, you'll gain competitive insights into:

  • how curbside pickup has become an important fulfillment option and why it's here to stay;
  • why inventory transparency remains a challenge, and its role in the omnichannel purchase journey;
  • ways to improve pricing consistency across channels;
  • the technology systems retailers are prioritizing to boost their omnichannel strategies; and
  • much more!

Download this resource to measure your company's omnichannel strategy against its competition. Use the seven criteria to judge where your company thrives, where it needs improvement, and note areas with room for innovation.


Offered Free by: Total Retail
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