New consumer trends show how brand loyalty and customer experience will drive commerce in the months and years ahead
After a year defined by uncertainty, retailers are getting back on track. And the road to retail recovery lies in reinvention.
Consumers are re-evaluating what’s essential. As a result, 68% of consumers expect businesses to maintain the flexibility they’ve shown during the pandemic. As customers become more selective, securing loyalty becomes critical. But how do you improve customer loyalty in a market where things seem to change almost by the week?
In this report Adyen outlines key findings, dives into customer insights, and charts a path to success for retailers.
Offered Free by: Adyen
See All Resources from: Adyen
This download should complete shortly. If the resource doesn't automatically download, please, click here.