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What Real-time Payments Really Mean for Businesses and Consumers in 2021.
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"What Real-time Payments Really Mean for Businesses and Consumers in 2021."

70% of executives are planning to increase their investment in payments. But what will this look like? The payments landscape has changed from one dominated by cash, checks and cards to one dominated by digital and real time. But ‘real time’ can mean different things to different people and, in all cases, it’s about more than just speed. So what are real-time payments all about? FIS surveyed 1,500 business executives in the US, UK, and Europe to understand what it means to them.

There is increasing momentum towards a real-time future when it comes to payments. Corporations, however, are behind the curve when it comes to adopting and passing on the benefits of real-time payments to employees, partners, and customers. 


In this new survey of over 1,500 business executives across the U.S., U.K., and Europe, FIS uncovers the state of payments processing today and looks at the opportunities – and challenges – of moving to real time, including:

The impact of COVID in accelerating the shift to real-time payments

Benefits beyond speed

Top payments industry priorities

The biggest obstacle to real-time payments


Moving to real-time payments will provide companies with significant advantages, from faster money transfers to improved cash flow, enabling new business models and seamlessly integrating payments into business processes and systems. The increased speed and efficiency of payments processing is what will power a real-time economy, regardless of industry, and whether business-to-business, business-to-consumer, consumer-to-business, government-to-consumer or anything in-between.


FIS is a leading provider of technology solutions for merchants, banks and capital markets firms globally. FIS RealNet™ is a new cloud-based software-as-a-service (SaaS) platform that will enable account-to-account (A2A) transactions for businesses, consumers, and governments over real-time payment networks, creating more connections, more freedom, and more payoffs than ever before, so you can change how money moves. Learn more.

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